FAQs
Our answers to the most common questions about WTiN.com.
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What's included in WTiN Membership?
- Access to our leading innovation and sustainability-focused information platform for a minimum of 12 months.
- Bespoke onboarding for all members, catered to your core interests.
- A dedicated team to enhance your membership journey, in line with your goals.
- Refresher sessions or onboardings throughout the membership.
- A voice within the WTiN Community that helps to shape our suite of content.
- 24-hour response time from the team via our ticketing system on the site (powered by Zendesk).
- How do I customise the information on the site to reflect what I’m interested in?
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How do I change my settings, such as my password and the emails I receive?
You must be logged in to your account. Select ‘Sign In’ in the top right-hand corner of any WTiN.com web page to log in.
After that, select Settings and choose the option for 'My WTiN'. This page contains options to update your personal details, change your password, choose which alerts you wish to receive etc. Save your settings for your changes to apply!
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If I need a copy of an invoice, or have any other finance-related questions, who can I speak to?
Please send an email to finance@wtin.com.
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How long has WTiN.com been reporting on the textile industry?
WTiN has been at the forefront of the textile & apparel industry since the 1800s. Our website has been providing data-driven intelligence since 2010 and we have organised our own events since 2013.
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What content is covered on WTiN.com?
Innovation is the core of the textile & apparel industry and is central to WTiN’s content.
It encompasses materials, manufacturing and business models. Beyond this, it explores the impact of innovation on an evolving industry where topics of predictive business models, automation, transparency, on-demand manufacturing, personalisation and sustainability are critical progress goals.
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Where does your content come from?
Each key industry sector covered on WTiN.com is supported by a dedicated, sector-specific team. These teams actively engage in identifying and researching new technology, material innovation and business models that enable clients to accelerate growth. The teams are supported by a global network of contributors and we also use artificial intelligence to aggregate content and stay aware of trends and developments for the textile & apparel sector worldwide.
- Can I submit content to be published on WTiN.com?
If your question isn't here, please contact us at support@wtin.com